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Privacy Policy

Last updated: 1 September 2026

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This Privacy Policy explains how Sixth Storey Ltd ("Sixth Storey", "we", "us" or "our") collects, uses, stores and shares personal information when you visit our website, contact us, register your interest in a property, request information or otherwise interact with our property sales and investment services.

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Sixth Storey specialises in property sales and property investment opportunities. Some properties promoted through our website may be marketed on behalf of property developers, housebuilders, landowners or other third parties.

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We take the protection of your personal information seriously and process personal data in accordance with applicable UK data protection legislation.

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1. Who We Are

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Sixth Storey Ltd is the organisation responsible for the processing of personal data described in this Privacy Policy.

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Company number: 16355205
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hello@sixthstorey.co.uk
Telephone: +44 (0) 20 7164 0146

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For most personal data collected through this website, Sixth Storey Ltd acts as the data controller.

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In some circumstances, another organisation, such as a property developer or seller, may also act as a separate data controller for information that you provide directly to that organisation.

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2. Information We Collect

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Depending on how you interact with us, we may collect the following categories of information.

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Information you provide to us

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This may include:

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  • your name;

  • email address;

  • telephone number;

  • postal address;

  • property preferences;

  • investment interests;

  • information contained in your enquiry;

  • information about a property you are interested in;

  • information you provide when registering your interest;

  • correspondence between you and Sixth Storey; and

  • any other information you voluntarily provide.

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Information relating to property transactions

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Where relevant and appropriate, we may process information relating to a property enquiry or transaction, such as:

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  • the property or development you are interested in;

  • your purchasing requirements;

  • whether you are a cash buyer or require finance;

  • transaction status;

  • information required to progress an introduction or sale; and

  • information provided to us by a developer, seller, solicitor or other professional involved in the transaction.

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We will only collect information that is reasonably necessary for the relevant purpose.

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Information collected automatically

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When you visit our website, certain information may be collected automatically, depending on your cookie and privacy settings.

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This may include:

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  • IP address;

  • browser type;

  • device type;

  • operating system;

  • approximate location derived from IP address;

  • pages visited;

  • referring website;

  • dates and times of visits;

  • interactions with website features; and

  • technical information about your device.

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Some of this information may be collected using cookies or similar technologies. Please see our Cookie Policy for further information.

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3. How We Use Your Information

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We may use personal information to:

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  • respond to enquiries;

  • provide information about properties and developments;

  • arrange introductions to developers or sellers;

  • communicate with prospective purchasers;

  • manage property sales enquiries;

  • provide property investment information;

  • maintain records of enquiries and communications;

  • administer our website;

  • improve our website and services;

  • understand how visitors use our website;

  • prevent fraud and misuse;

  • maintain website and information security;

  • comply with legal and regulatory obligations;

  • establish, exercise or defend legal claims; and

  • send marketing communications where permitted by law.

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We will only use personal information for purposes that are compatible with the reason it was collected or where otherwise permitted by law.

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4. Property Developers and Sellers

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Where you enquire about a property marketed by a developer or other third-party seller, we may need to share relevant information with that developer or seller in order to respond to your enquiry or facilitate the requested introduction.

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For example, where you ask to receive further information about a particular new-build development, we may provide your contact details and relevant enquiry information to the developer responsible for that development.

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The developer or seller may then contact you directly.

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The developer or seller may process your information under its own privacy policy and may act as an independent data controller.

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Where we share your information in this way, we will only share information that is reasonably necessary for the relevant purpose and in accordance with applicable data protection law.

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5. Developer Commission and Commercial Relationships

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Sixth Storey may receive a fee or commission from a developer or seller where a purchaser is introduced by Sixth Storey and subsequently purchases a property.

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The existence of such a commercial relationship does not change the way we are required to handle personal information.

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Where an introduction is made to a developer or seller, your information may be shared with that organisation so that it can respond to your enquiry and progress the relevant property transaction.

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Where appropriate, we may retain records confirming the source of an introduction, enquiry or transaction for business, accounting, compliance and evidential purposes.

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Further information about our commercial relationships is contained in our Terms & Conditions and, where relevant, in individual property disclosures.

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6. Legal Bases for Processing

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Depending on the circumstances, we may rely on one or more of the following legal bases:

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Contract

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Where processing is necessary to enter into or perform a contract with you.

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Legitimate interests

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Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

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Examples may include managing enquiries, maintaining business records, improving our services, preventing misuse and establishing or defending legal claims.

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Consent

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Where we ask for your consent, for example for certain marketing communications or non-essential cookies and tracking technologies.

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Where processing is based on consent, you can withdraw that consent at any time.

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Legal obligation

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Where we need to process personal information to comply with a legal or regulatory obligation.

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7. Marketing Communications

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If you have provided appropriate consent, or where otherwise permitted by applicable law, we may send you marketing communications about:

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  • properties for sale;

  • new developments;

  • property investment opportunities;

  • market information;

  • Sixth Storey services; and

  • related property information.

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You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

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Unsubscribing from marketing does not necessarily stop service-related communications, such as communications relating to an enquiry or transaction.

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8. Sharing Personal Information

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We may share personal information with appropriate third parties where reasonably necessary.

These may include:

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  • property developers;

  • property sellers;

  • housebuilders;

  • landowners;

  • solicitors and conveyancers;

  • mortgage or financial service providers where relevant;

  • professional advisers;

  • technology and website service providers;

  • hosting providers;

  • email and communications providers;

  • analytics providers where consent or another lawful basis permits their use;

  • IT and security providers;

  • accountants and auditors;

  • regulators, government authorities or law enforcement agencies where required; and

  • prospective purchasers of our business or assets.

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We do not sell your personal information as a commodity.

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9. Third-Party Service Providers

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We use third-party providers to help operate our business and website.

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These may provide services such as:

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  • website hosting;

  • website functionality;

  • email communications;

  • customer relationship management;

  • enquiry management;

  • analytics;

  • security;

  • data storage; and

  • marketing services.

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Where a third party processes personal data on our behalf, we will take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection requirements.

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10. Cookies and Similar Technologies

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Our website uses cookies and may use other technologies that store or access information on your device.

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These may include cookies, pixels, scripts, tags, local storage and similar technologies.

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Strictly necessary technologies may be used where permitted by law.

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We will obtain consent where required before using non-essential cookies or similar technologies.

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For detailed information about the technologies used on our website and how you can manage your preferences, please see our Cookie Policy.

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11. International Transfers

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Some of our service providers may process personal information outside the United Kingdom.

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Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.

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These safeguards may include adequacy regulations or decisions, appropriate contractual safeguards or other mechanisms permitted by applicable data protection law.

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12. How Long We Keep Personal Information

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We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

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  • provide services;

  • manage an enquiry;

  • maintain appropriate business records;

  • comply with legal or regulatory requirements;

  • resolve disputes;

  • establish or defend legal claims; or

  • maintain records of consent and marketing preferences.

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Retention periods will vary depending on the nature of the information and the purpose for which it is processed.

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When information is no longer required, we will take reasonable steps to delete it or anonymise it securely.

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13. Data Security

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We take reasonable technical and organisational measures to protect personal information against:

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  • unauthorised access;

  • accidental loss;

  • destruction;

  • alteration;

  • disclosure; and

  • other unlawful or unauthorised processing.

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However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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14. Your Data Protection Rights

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Subject to applicable legal conditions and exemptions, you may have the right to:

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  • request access to your personal information;

  • request correction of inaccurate or incomplete information;

  • request deletion of personal information;

  • request restriction of processing;

  • object to certain processing;

  • request portability of information where applicable; and

  • withdraw consent where processing is based on consent.

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You may also object to direct marketing at any time.

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To exercise your rights, please contact us using the details below.

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15. How to Exercise Your Rights

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Please contact:

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Sixth Storey Ltd
Email: hello@sixthstorey.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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We may need to verify your identity before responding to certain requests.

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We aim to respond within the applicable legal timeframe.

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16. Complaints

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If you have concerns about how Sixth Storey processes your personal information, please contact us first so that we have an opportunity to investigate and resolve the matter.

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You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

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ICO website: https://ico.org.uk/

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17. Children

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Our website and services are primarily intended for adults.

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We do not knowingly seek to collect personal information from children where it is not appropriate to do so.

If you believe that a child has provided personal information to us, please contact us.

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18. Third-Party Websites

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Our website may contain links to third-party websites, including developer websites and other property-related services.

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We are not responsible for the privacy practices of those websites.

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You should review the privacy policy of any third-party website before providing personal information.

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19. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

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The latest version will be published on this page with the relevant "Last updated" date.

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20. Contact Us

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If you have any questions about this Privacy Policy or how Sixth Storey processes personal information, please contact:

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Sixth Storey Ltd

Company number: 16355205
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: hello@sixthstorey.co.uk
Telephone: +44 (0) 20 7164 0146

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Last updated: 1 September 2026

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